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IP Telephony
IP telephony enables voice communication over internet protocol (IP)
networks. It unites an organization's many locations - including mobile
workers - into a single converged network. It promises cost savings
by combining voice and data on one network that can be centrally maintained,
as well as by eliminating toll expenses for calls between locations.
The Avaya IP Office Family is the latest advancement in converged
voice and data technology from Avaya. IP Office combines high-end
voice and data applications normally reserved for large enterprises
with easy to use tools that allow the smallest of businesses to deliver
cutting edge customer service.
Customer Relations Management, Computer Integrated Telephony, Voicemail,
Remote LAN Access, high-speed Internet Access and a full range of
other communications tools have all been integrated into this cost
effective platform making it the one tool required to meet all the
communications needs of the small to medium enterprise.
The Avaya IP Office family is designed to solve the complex communications
challenges of the Home Office, Small Office and Medium Enterprise
with simple yet powerful communications tools. IP Office offers full
voice functionality with a comprehensive list of features and benefits
for the small or mid-size business, including:
- Full PBX features
Caller ID, Call Forwarding, Conference Calling, Voice Messaging
and more.
- Trunk Interfaces
A variety of network trunk interfaces, including E1, T1, PRI,
ISDN, analog loop start and analog ground start for comprehensive
network connectivity. Not all trunk types are available in all
territories, please check for local availability.
- Extensions
Support for a range of extensions, from 2 to 360 that provide
sophisticated voice performance for new and growing businesses.
- Telephones
A variety of telephones including analog, digital and IP hard
and soft phones (wired and wireless) that provide the appropriate
desktop or device phone for every need.
- Advanced Call Routing
Incoming calls are directed to the best available person or messaging
service, according to the company's unique criteria.
- Alternate Call Routing
Ensures reliable handling of calls by selecting from analog, digital
or VoIP trunks.
- QSig Networking
Standards-based multi-site networking to interoperate with other
PABXs.
Q. What are the top 10 reasons to implement Avaya IP Telephony
now?
A.
- Flexibility: pure IP at a new branch. . . hybrid at headquarters,
mixed IP and analog phones, whatever path, pace or choice you
need
- Investment protection: you can reuse up to 85% of your
current infrastructure, including phones
- Security: industry-leading end-to-end media encryption
protects each IP call
- Extend applications: enhance productivity of your employees
by extending HQ-functionality to the branch
- Business Continuity: with a plan where communications
is a key enabler, not a key risk
- Productivity: make mobile employees "Enterprise-Enabled":
one-name/one-number accessibility, connected to the organization
as if they were at their desk
- Cost Savings: reduce Long Distance charges between offices.
. . especially international calls
- Interoperability: Avaya uses industry's standards and
optimizes its applications to run on any network and connect to
existing telecom equipment.
- Experience & Support: ADG Communications has been on
the technology forefront since 1986. With well over 100 years
of experience, ADG is here to help guide you in choosing a technology
that suits your business best.
- Reliability: Rock solid system reliability reinforced
by Avaya EXPERT SystemsSM Diagnostic Tools remote monitoring &
maintenance. Systems have a 3 year warranty and phones have a
one year warranty.
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